Thursday, November 6, 2008

Wednesday, November 5, 2008


Customer Service is 80% of what we do in the Disaster Restoration Industry.

Receive your FREE Customer Service Checklist by clicking on the link below...


http://www.justsell.com/salestools/customerservicechecklist.aspx


From the bestselling author of 212° the extra degree®, Smile & Move is a call to positive action... to be happy and do something... a reminder of how we should approach our work (whether that work is done in the office, on the field, in the classroom or at home).

Click here to learn more...



It's about mattering to the world, all with a smile.

We hope the message serves you and those around you well.
SMILE
Be happy.
Wake up.
Show others you care by giving attention to their needs.
Be thankful.
The opportunity to serve is a gift... not an entitlement.
Be approachable.
We're at each other's services, and contact is where it starts.
Complain less.
We've got work to do.
Smile. Really.
It's where pleasantness begins.
MOVE
Do something.
Start early & go long.
Get lost in your service to others.
Exceed expectations.
Dismiss mediocrity. Expect more from yourself.
Have a sense of urgency.
Predict and pre-sweat the details for others.
Be resourceful & resilient.
Service is about giving someone what they need... no matter what.